A world-class university embraces robust strategic planning
A top-10 internationally-ranked academic institution wanted to reposition itself as a more outward-looking, stakeholder-focused and market responsive teaching and learning organization.
Desire to have input from a diverse group (executive team, department teams, faculty, staff, professionals and management).
Varying degrees of familiarity, experience and expertise with strategic planning.
Some stakeholders expressed scepticism about the planning process and the depth of analysis.
Over the course of the 5-month mandate over 20 work sessions took place, including one-on-one sessions with the dean, sessions with the 14-member executive team and individual departments, and a staff feedback session of 55 participants.
A custom strategic plan template was designed, which included in-depth analyses and insight generation.
The plan was peer-reviewed by a team from world-class higher learning institutions in Canada, the USA and Australia. The plan was applauded as a best practice, and is the first time in the near 200-year history of the institution that such a comprehensive roadmap had been developed.